URL List Limited to 19 Rows ?

Lum, Steve 96 Reputation points
2021-01-08T19:40:37.11+00:00

My organization has been adding Sharepoint URLs for sets of content for some time and just recently a new addition failed to show up in the list in the QnA Maker web. At first, thinking an error had occurred, we added the new URL again, still did not show. One additional attempt was made. We could see the content made it into the knowledge base (KB) because test mode showed results for the new content. In addition, after publishing we were able to see that, in fact, the content had been added to the KB three times (since we retried thinking an error had occurred).

We now suspect this is an API limitation, since not only does the QnA Maker website limit its list to 19 items, but a direct call to the API itself ALSO shows only 19 entries. (Using Knowledge Base - Get Details call).

Can anyone confirm that there is either a specific limit to the number of content URLs allowed, or is this a bug ?

Thanks

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  1. Lum, Steve 96 Reputation points
    2021-01-11T19:28:42.28+00:00

    Copying from prior comment:

    It turns out our issue is a content extraction bug - the source XLSX apparently has some formatting in it that blows up the QnA Save and Train function.

    Notes: whatever the import bug is that stops QnA from accepting data from the XLSX document correctly, there is a bad side effect: it shifts the metadata column over to the source column, so you lose the source data and bot code can no longer parse the metadata because it's no longer there.

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  1. GiftA-MSFT 11,171 Reputation points
    2021-01-09T04:09:04.193+00:00

    Hi, document limit depends on your pricing tier and the maximum number of urls that can be added at a time is 10.


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