I cannot access my Microsoft 365 subscription because I lost access to my Microsoft account

Udo Padding 0 Reputation points
2025-04-01T17:27:14.4966667+00:00

I do not have access to my Microsoft 365 subscription anymore because I lost access to authenticator, because my iPhone was broken and reinstalled and the Authenticator database could not be restored. I lost access to credentials because I am no longer working (retired) for the company I used to have an account and telephone number for. The account is deleted. Also I do not have access to an previous personal e-mail account known for me.

Microsoft 365 Publishing
Microsoft 365 Publishing
Microsoft 365: Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.Publishing: The process of preparing, producing, and releasing content for distribution or sale.
666 questions
{count} votes

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.