getting user signed failed when connect to AVD VM that Microsoft Entra joined

Richa Kumari 291 Reputation points
2025-04-02T17:33:55.47+00:00

Hello,

I have deployed AVD pool and VM are showing can connect in portal but when tried to login it throw error sign failed like below:-
User's image

it is Microsoft entra joined Scenario VM

Azure Virtual Desktop
Azure Virtual Desktop
A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.
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  1. Nikhil Duserla 6,470 Reputation points Microsoft External Staff
    2025-04-03T16:05:20.57+00:00

    Hi @Richa Kumari,

    Ensure user should have Virtual Machine User Login or Virtual Machine Administrator Login role

    In Azure portal go to WVD VM > Select Access control (IAM) > Select Role Assignments > Confirm the User account has been granted Virtual Machine User Login or Virtual Machine Administrator Login.

    Checked have the necessary licenses to allow multiple users to connect to the virtual machine.

    Ensure RDP property targetisaadjoined:i:1 was added to the AVD host pool. So, add going through. Navigate to Azure portal > select host pool configured for Azure AD Joined > select RDP Properties blade > Select Advanced Tab > added- targetisaadjoined:i:1

    May have "per user MFA" enabled - which does not work with AVD, disable it. as per:  Log in to a Windows virtual machine in Azure by using Microsoft Entra ID - Microsoft Entra | Microsoft Learn

    If you have any further queries, do let us know.


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