How to get help for refund?

Question

How to get help for refund?

WONG Jia Xin 0

I accidentally purchased the Microsoft Azure subscription, and would like to request refund but it shows that it is not available. How do I get it refunded? I am in Singapore.

Pranay Reddy Madireddy 3,925 Reputation points Microsoft External Staff

2025-04-04T17:20:46.2166667+00:00

Hi WONG Jia Xin
If you had a chance to see my comment to your question. If it was helpful, please click "Upvote" on my post let us know Thank you...!
Vinod Pittala 1,600 Reputation points Microsoft External Staff

2025-04-07T05:52:06.7866667+00:00

Hello WONG Jia Xin,

I wanted to follow up on the detailed solution Pranay provided regarding the issue you encountered. Have you had a chance to review it? I would like to ensure that the issue has been resolved to your satisfaction or if there is any further assistance you might need.

Please don't hesitate to reach out, as we are always here to help and support you.

Additionally, if you have a moment, please consider upvoting it if the information provided has been helpful. This can be beneficial to other community members and would be greatly appreciated.

Thank you.

1 answer

Your answer

Pranay Reddy Madireddy 3,925 Reputation points Microsoft External Staff

2025-04-04T17:20:46.2166667+00:00

Hi WONG Jia Xin
If you had a chance to see my comment to your question. If it was helpful, please click "Upvote" on my post let us know Thank you...!
Vinod Pittala 1,600 Reputation points Microsoft External Staff

2025-04-07T05:52:06.7866667+00:00

Hello WONG Jia Xin,

I wanted to follow up on the detailed solution Pranay provided regarding the issue you encountered. Have you had a chance to review it? I would like to ensure that the issue has been resolved to your satisfaction or if there is any further assistance you might need.

Please don't hesitate to reach out, as we are always here to help and support you.

Additionally, if you have a moment, please consider upvoting it if the information provided has been helpful. This can be beneficial to other community members and would be greatly appreciated.

Thank you.

Answer 1

Hi WONG Jia Xin

For billing and subscription-related issues, please follow these step by step to create a support request:

Go to the Azure Portal, click on Help + Support, and then select Create a support request.
In the Support + Troubleshooting pane on the right, type "Billing" in the search box, select Billing, and then click Next.

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2.Select the subscription and click Next. You will be presented with some suggestions to resolve your issue. If none of these apply, please follow the steps below. User's image

Scroll down through the suggestions, and you'll find an option to Contact Support. From there, select Create a support request.

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If the solutions appear again, click on 'Return to support request'. User's image

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Click Next, and you will then be able to create the billing support ticket.

Hope this helps!

let us know if any help, we will always help as you needed.!

If the answer is helpful, please and "Upvote it".

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How to get help for refund?

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