Unable to Log In to Azure with Outlook Email

Question

Dear Microsoft Support,

I am unable to log in to Azure using my Outlook email address. When I press the Next button, it starts loading or processing but gets stuck and does not proceed further.

I have attached a screenshot of the issue for your reference. Could you please assist me in resolving this?

Best regards

Answer 1

Hi Shota Akhalaia,

Welcome to our forum!

What is your account? Microsoft 365 or Outlook.com or something else?

Meanwhile, you may try the following steps:

• Azure Active Directory > Properties>Manage security defaults>set Enable security defaults to No

If this does not work, since your issue seems to be especially related to a Microsoft Entra authentication, please understand that there is a limited amount of knowledge available about some aspects of the scenarios. It is recommended that you post your concerns in the appropriate community at Microsoft Entra ID - Microsoft Q&A for more professional assistance.

Hope it helps.

---

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".  

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.