Outlook gives me an error message around half the time I attempt to open it

Meghana G 0 Reputation points
2025-04-04T14:00:01.2566667+00:00

UTC Date: 2025-04-04T13:54:19.748Z

Client Id: 3320D1FB061F415F836D199C637A9591

Session Id: 8ce2c659-f561-4730-90fe-6830083705c2

Client Version: 20250320055.26

BootResult: network

Back Filled Errors: Unhandled Rejection: TypeError: StartupData:StartupData:Load failed:undefined|undefined:undefined

err: TypeError: StartupData:StartupData:Load failed

esrc: StartupData et: ServerError

This is the error message I received today. I receive error messages regularly when trying to open Outlook. Is there anything that I can do to fix this issue?

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Hornblower409-4652 310 Reputation points
    2025-04-05T03:18:45.6166667+00:00

    I assume you are trying access an Outlook email account using a browser opened to outlook.com. If this is not the case, please provide some additional details about your situation.

    Based on these post, it looks like it might be a browser/cache/cookies problem. Try a different browser (e.g. Edge), clear your cache and all your cookies, refresh the web page.

    https://www.reddit.com/r/Outlook/comments/1264yb8/help_my_outlookcom_inbox_wont_load/

    https://www.reddit.com/r/Outlook/comments/1h6ohp5/help_i_cant_open_my_email_it_gives_me_this/


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