Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,113 questions
I am trying to validate my custom domain in Azure communication services and it's not verifying my spf
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 2%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
Daniel Bartz
0
Reputation points
It Verifies the dkim entries but will not verify the spf. I have cancelled and retried a couple of times now.
It's clearly in there. Any help would be appreciated.
Non-authoritative answer:
oakcreekdata.com text =
"_globalsign-domain-verification=OG6GBicUlFbwA1Yh-AImFkdzKHiDQC88JgZ0CqlwxE"
oakcreekdata.com text =
"ms-domain-verification=2dad2a40-7268-4766-adb4-c9d9e220a77d"
oakcreekdata.com text =
"v=verifydomain MS=1548280"
oakcreekdata.com text =
"v=spf1 include:spf.protection.outlook.com -all"
oakcreekdata.com text =
"v=spf1 ip4:98.97.119.52 include:spf.protection.outlook.com -all"
{count} votes
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 15%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBN%3C/text%3E%3C/svg%3E)
Bhargavi Naragani 3,075 Reputation points Microsoft External Staff2025-04-07T08:42:15.58+00:00 Hi @Daniel Bartz,
It seems like you’re having trouble getting your SPF record verified for Azure Communication Services, even though you’ve confirmed it’s correctly added in DNS.
Based on the DNS records you shared, I noticed you have two SPF records set for your domain:
"v=spf1 include:spf.protection.outlook.com -all"
"v=spf1 ip4:98.97.119.52 include:spf.protection.outlook.com -all"
This is the root of the issue, only one SPF record is allowed per domain. When there is multiple, mail services (and Azure) treat this as a misconfiguration and won't be able to properly validate your domain for sending email via Azure Communication Services.
Among the multiple text you mentioned above, you’ll need to use only the below SPF record, as it matches the syntax:
v=spf1 ip4:98.97.119.52 include:spf.protection.outlook.com -all
If issue persist, can you please send the error, or the entire page screen shot where you are facing the issue.
For reference-
SPF TXT Record Syntax- https://learn.microsoft.com/en-us/defender-office-365/email-authentication-spf-configure#syntax-for-spf-txt-records
https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/email/add-custom-verified-domains?pivots=platform-azp
https://learn.microsoft.com/en-us/defender-office-365/email-authentication-spf-configureIf you have any further assistant, do let me know.
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Bhargavi Naragani 3,075 Reputation points Microsoft External Staff
2025-04-08T07:03:48.4433333+00:00 Hi @Daniel Bartz,
We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help. -
Bhargavi Naragani 3,075 Reputation points Microsoft External Staff
2025-04-09T07:05:43.75+00:00 Hi @Daniel Bartz,
We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution, please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.
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