How to add a new user because it shows me grayed out for some reason

Question

I am unable to create a support request because I do not have the necessary permissions to do so.

Answer 1

Both options are grayed out because you don’t have sufficient permissions in your Azure tenant or subscription. You’ll need to reach out to someone in your organization who has a Owner/Global admin role probably your IT admin to assign you a role.

If you’re not sure what current role you have:

1.	Go to Azure Portal

2.	Open Subscriptions

3.	Select the subscription you’re using

4.	Go to Access control (IAM) > View my access

You can mark it 'Accept Answer' and 'Upvote' if this helped you

Regards,

Abiola