question

AlwaysFixingStuff-9545 avatar image
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AlwaysFixingStuff-9545 asked AlanGraham-7584 commented

Where is the QR Code scanning ability in MS Authenticator, on Android Google Play, as of 20210108 ?

Where is the QR Code scanning ability in MS Authenticator, on Android Google Play, as of 20210108 ?

All other popular authenticators do not present this awkwardness.

MS, please test asap. Not really my responsibility to handle this.

Will continue with other authenticators, that work just find and actually scan QR codes secrets.

Beyond that, the interface of the app is horrible. Is something missing in this latest build?

  • 30-year MS developer

microsoft-authenticator
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The issue in my case that I have just discovered is that upon installation of MS Authenticator, there is a prompt requesting access to the phone's camera. This prompt was not presented upon my first installation of MS Authenticator. After uninstall and reinstall the prompt for access was presented and all is working fine now. Perhaps this prompt does not always appear and that leads to these first impressions.

2 Votes 2 ·

Bump on this. It assisted me in solving the issue on iOS as well. Doing a camera permission check and displaying a prompt might be a better UX than just resorting to the code/URL fields.

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Re-install didn't work for me in iOS. On reinstall from App Store, camera requests opened up, but MS Authenticator wasn't a choice.

This is an app error.

(And btw, signing in and authentication rigamarole was needed just to report this! Irony.)

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1 Answer

DSPatrick avatar image
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DSPatrick answered DSPatrick commented

The QR scan codes are generally provided by the application that you're setting up. In fact I just setup a new android phone today and scanned a code to setup with an O365 account.

--please don't forget to Accept as answer if the reply is helpful--





· 2
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

See my comment above, the Camera permission prompt didn't show upon first install, that was it. Thanks

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DSPatrick avatar image DSPatrick AlwaysFixingStuff-9545 ·

You're welcome, glad to hear of success.




1 Vote 1 ·