E5 Dev Program - re-activate "currently inactive" subscription

Federico 5 Reputation points
2025-04-12T15:49:21.68+00:00

Hello,

What should I do if my E5 Developer subscription is "currently inactive" despite my constant activity on the Program itself? (This subscription is currently inactive. Please take advantage of your free trial subscription to develop solutions for Microsoft 365. If you don't start using this subscription for development, non-admin users will lose access on Apr 12, 2025. Your subscription will be deleted on May 1, 2025.)

A Microsoft Support Engineer manually extended it for 1 month last March. It was supposed to renew automatically today (April 12th), but unfortunately this hasn't happened, despite my recent activity on the Program. What should I do?

In addition, I have tried to reach the Services Hub to open a support ticket, but I can't log in as I keep getting two error messages ( 1- Oops. A problem occurred and our engineers have been notified. Please try again. / 2- Sorry, we're unable to sign you in at this time. Please contact your Microsoft account representative to submit a technical support ticket with Services Hub Team.)

Any advice?

Many thanks!

Microsoft 365 Developer Program
Microsoft 365 Developer Program
Microsoft 365: Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.Developer Program: A Microsoft program designed to help developers build cross-platform productivity experiences by giving them access to a developer subscription, sample data packs, documentation, training, experts, recommendations, and community events.
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