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how can i contact the support, i activate a "Compare support plans Developer" but it is not possible to get help from Microsoft. It was only possible to create this in the Q&A
We need assistance identifying which user created the DevOps organization.
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Schloffer Global Admin
0
Reputation points
We need assistance identifying which user created the DevOps organization "ASTA" or "ASTAGROUP" in order to obtain the necessary access rights. Could you please let us know who the current point of contact for this DevOps organization is?
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Adebowale Julius Adeleke 0 Reputation points2025-04-14T13:04:43.7266667+00:00 You can do the follow checks or reach out to AZure support
- Check Organization Settings:
- Log in to Azure DevOps with an account that has access to the organization.
- Navigate to Organization Settings > Users to view the list of users and their roles.
- Contact Azure DevOps Support:
- If you cannot access the organization, contact Azure DevOps Support and provide the organization name (
ASTAorASTAGROUP). They may assist in identifying the owner or point of contact.
- If you cannot access the organization, contact Azure DevOps Support and provide the organization name (
- Check Billing Information:
- If your company manages the billing for the organization, check the billing account for details about the owner.
- Check Organization Settings:
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Harshitha Veeramalla 806 Reputation points Microsoft External Staff2025-04-16T07:54:11.2666667+00:00 Hi Schloffer Global Admin,
Check with the Organization owner to know about the other created Orgs.You can get the Organization owner under Organization Settings overview section.
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Harshitha Veeramalla 806 Reputation points Microsoft External Staff
2025-04-17T09:45:56.65+00:00 Hi Schloffer Global Admin, just checking in to see if above information was helpful. If you have any further updates on this issue, please feel free to post back.
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