How do I delete a grey account in Microsoft Authenticator?

Question

In the latest version of Microsoft Authenticator, when you click on a gray account, the pinion in the upper right corner doesn't have the option to delete the account, only the account name. How to delete a grey account?

Answer 1

Hello Shuyao,

I had the same issue. To remove the account on you Android go to the settings-- accounts and you will see the account in the list. Delete it from there and it removes it from Authenticator.

Thanks.

Roger