Unable to access personal Azure account due to "Application requested a user session which does not exist"

Ahmed Fahim 0 Reputation points
2025-04-17T05:13:12.41+00:00

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I am unable to use my personal account because of the above error message. I am not able to use any azure services, neither am I able to submit a support ticket. Please help

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. Akhilesh Vallamkonda 15,055 Reputation points Microsoft External Staff Moderator
    2025-04-18T05:44:56.03+00:00

    @Ahmed Fahim

    This behavior is expected when you sign in with your personal Microsoft account. when you try to log in to Azure by using your personal Accounts you are connected to the Microsoft Services tenant by default. Within the default tenant, there is no linked directory for performing any actions.
    As this is a standard tenant without any directory associated, you cannot perform any administrative actions.
    To resolve this issue, you need to create your own azure account by using https://azure.microsoft.com/en-us/free/. When you create a new tenant, by default you become the Global Administrator of the new tenant and have full access to all the options in that tenant.

    For more scenarios, please read Error AADSTS50020 - User account from identity provider does not exist in tenant

    Hope this helps. if my suggestion is not helpful, please let me know by responding in the comments section.


    If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.


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