getting following message trying to sign in: AADSTS1002014: Unable to complete request. The request was invalid since domain_hint and opaque login_hint cannot be used together.

Question

getting following message trying to sign in: AADSTS1002014: Unable to complete request. The request was invalid since domain_hint and opaque login_hint cannot be used together.

Peter Smillie 0

AADSTS1002014: Unable to complete request. The request was invalid since domain_hint and opaque login_hint cannot be used together.

Can't log in due to message above

Hien-L 3,520 Reputation points Microsoft External Staff Moderator

2025-04-22T02:52:12.8866667+00:00

Hi Peter Smillie,

Is there any update on this thread? If the issue has been resolved, please mark the helpful replies as answers, this will make answer searching in the forum easier and be beneficial to other community members as well. Thanks for your understanding.
Hien-L 3,520 Reputation points Microsoft External Staff Moderator

2025-04-24T02:19:54.8733333+00:00

Hi Peter Smillie,

It has been a while and I am writing to see how things are going on with this issue. Have you had a chance to check the replies provided? Any update would be appreciated.

1 answer

Your answer

Hien-L 3,520 Reputation points Microsoft External Staff Moderator

2025-04-22T02:52:12.8866667+00:00

Hi Peter Smillie,

Is there any update on this thread? If the issue has been resolved, please mark the helpful replies as answers, this will make answer searching in the forum easier and be beneficial to other community members as well. Thanks for your understanding.
Hien-L 3,520 Reputation points Microsoft External Staff Moderator

2025-04-24T02:19:54.8733333+00:00

Hi Peter Smillie,

It has been a while and I am writing to see how things are going on with this issue. Have you had a chance to check the replies provided? Any update would be appreciated.

Answer 1

Hi Peter Smillie,

Welcome to our forum!

Does the error occur on Outlook for Web? If so, it is suggested please go to office.com and sign in there. After you sign in there click the dots in the top left navigation to go to Outlook:

User's image

If this does not work, since your issue seems to be especially related to a Microsoft Entra authentication and authorization AADSTS error code, please understand that there is a limited amount of knowledge available about some aspects of the scenarios. It is recommended that you post your concerns in the appropriate community at Microsoft Entra ID - Microsoft Q&A for more professional assistance.

Hope it helps.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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getting following message trying to sign in: AADSTS1002014: Unable to complete request. The request was invalid since domain_hint and opaque login_hint cannot be used together.

1 answer

Your answer