Can a generic Teams account be setup ("Phone Advisors) for multiple individuals to simultaneously sign-on in Team to receive incoming calls?

Goebel, Bob 0 Reputation points
2025-04-18T17:55:39.14+00:00

Is it possible to have 4-5 individuals simultaneously sign into a generic Teams account (for example create a Teams account for "phone advisors") to have calls routed to them. The goal would be to have 4-5 individuals signed into a single account and available to handle incoming calls. As calls arrive, any of the advisors who are currently in an available status would be able to receive and handle a call.

Microsoft Teams Development
Microsoft Teams Development
Microsoft Teams: A Microsoft customizable chat-based workspace.Development: The process of researching, productizing, and refining new or existing technologies.
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