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Authentication failed due to problem navigating to the single sign-on URL

Amanda Raft 0 Reputation points
2025-04-19T07:19:17.12+00:00

What do I do when receiving this message after trying to log in?

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. Khuloud Alkaf 10 Reputation points
    2025-04-21T08:07:47.7066667+00:00

    Hello Amanda,

    There could be a number of reasons for this. Does the log in work in an inPrivate window/incognito? Clearing your browser cache could help if that's the case.

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