I am unable to use my authentication app anyway someone can call and explain to me what to do over the phone?

Snook, Ashley N 10 Reputation points
2025-04-21T20:37:23.77+00:00

I’m trying to log into my email and it’s saying to authenticate with my app but when I go to my app there’s no number

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. Khuloud Alkaf 10 Reputation points
    2025-04-22T06:30:50.5333333+00:00

    Hello Snook,

    If you're looking for the one-time passkey, you should click on the tenant with the email you want to log-in, in the authenticator app. There you will find a 6-digit one-time passkey.

    If you found this answer helpful, kindly 'accept answer' and 'upvote'.

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