Issue with SAML SSO Integration – Application Not Recognized in Azure AD Tenant

Mano Vasu 0 Reputation points
2025-04-22T16:45:52.65+00:00

Dear Microsoft Support,

We are currently setting up SAML-based Single Sign-On (SSO) integration between our FortiGate Firewall and Azure Active Directory. During testing, we encountered the following error:
AADSTS700016: Application with identifier 'https://ip and port number/remote/saml/metadata' was not found in the directory 'TECEZE'. This can happen if the application has not been installed by the administrator of the tenant or consented to by any user in the tenant.

We have configured the SAML Entity ID and Reply URLs in both FortiGate and Azure AD. Despite this, Azure AD is not recognizing the application during the authentication attempt.

We would appreciate your assistance in identifying and resolving this issue.
Impact:

Users are currently unable to authenticate via SAML SSO, blocking secure VPN access through FortiGate.

Please let me know if any additional logs or configuration details are required from our end.

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. Andy David - MVP 156K Reputation points MVP Moderator
    2025-04-22T16:59:02.46+00:00

    Double check everything again.

    An error like that means something isnt matching between what is set for the entityID in Entra and what is set in Fortigate. Could be a missing / or something like that


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