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Ongoing issue of Windows Hello Fingerprint authentication taking an extended amount of time to authenticate - 10-20 seconds. Occurs across a number of devices.

Aleksandar Nedev (Sofia) 20 Reputation points
2025-04-24T07:58:44.03+00:00

I have an ongoing issue of Windows Hello taking an extended amount of time to authenticate, 10-20 seconds. Does anyone else get this? I am using fingerprint to authenticate. I have had this happening for several months.
I have had this issue across a number of devices, so it feels like it is more at a user/profile level. Using Windows 11.

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
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Accepted answer
  1. S.Sengupta 23,516 Reputation points MVP
    2025-05-08T01:51:43.2166667+00:00

    Clear Windows Hello cache:

    Open Command Prompt as administrator

    Type: winbio purge and press Enter

    Reset Windows Hello:

    • Go to Settings > Accounts > Sign-in options
    • Under Windows Hello Fingerprint, select "Remove"
    • Re-enroll your fingerprints
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