My office365 admin account has been deleted

Question

My office365 admin account has been deleted. What is the process to assign a current account with admin rights or create a new account with admin right. There are no other admin users on the tenant.

Answer 1

Hi Sean Vlok

Thanks for reaching out to Microsoft Q&A.

As per the previous threads, kindly follow below guidelines

To recover your account, you can follow these steps:

1. Go to the Microsoft 365 sign-in page and click on the "Can't access your account?" link.
2. Select the "Work or school account" option and enter your deleted admin account email address.
3. Follow the prompts to verify your identity and reset your password.
4. Once you have access to your account, you can assign admin roles to other users or create a new admin account.
5. If you are unable to recover your account using these steps, you can contact Microsoft support by contacting hotline and the support team there will create a Service Request ticket for you, Find Microsoft 365 for business support phone numbers by country or region - Microsoft 365 admin | Microsoft Learn.

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