Need to rise a ticket with technical team

Question

Need to rise a ticket with technical team

Lavanya Yatin 20

I urgently need assistance recovering a critical resource group that was accidentally deleted. Below are the key details:

Deleted Resource Group:

Name: vysyamala-dev
Deletion Time: April 23, 2025, at 17:06 GMT+ (confirmed via Activity Log).

Impacted Resources (All Deleted):

Azure MySQL Database (Single/Flexible Server)
Storage Accounts (Blob Containers with production data)
App Service / Static Web Apps
__Other Services__I urgently need assistance recovering a critical resource group that was accidentally deleted. Below are the key details: Deleted Resource Group:
- Name: vysyamala-dev
  - Deletion Time: April 23, 2025, at 17:06 GMT+ (confirmed via Activity Log).
Impacted Resources (All Deleted):
- Azure MySQL Database (Single/Flexible Server)
- Storage Accounts (Blob Containers with production data)
- App Service / Static Web Apps
- __Other Services
Please connect to the technical support team asap very urgent , i can't find the deleted resource group in the deleted lists __

Vijayalaxmi Kattimani 2,485 Reputation points Microsoft External Staff Moderator

2025-04-24T11:09:38.2166667+00:00

Hi Lavanya Yatin,

We apologize for the inconvenience caused.

Could you please share the details requested via private message as it will help us conduct a more thorough investigation.
Lavanya Yatin 20 Reputation points

2025-04-24T12:17:38.3166667+00:00

Hai Vijayalazmi ,

I have shared the details you have asked in the private message , Can you please check it.
Vijayalaxmi Kattimani 2,485 Reputation points Microsoft External Staff Moderator

2025-04-28T13:30:05.3733333+00:00

Hi Lavanya Yatin,

I hope you have received the email from the support engineer with an update on your issue. Could you please confirm?
Vijayalaxmi Kattimani 2,485 Reputation points Microsoft External Staff Moderator

2025-04-29T10:21:00.4+00:00

Hi @Lavanya Yatin,

We haven’t heard from you on the last response and wanted to follow up to check if your issue has been resolved.

If you still need assistance, please let us know here so that, we will do our best to assist you further.
Vijayalaxmi Kattimani 2,485 Reputation points Microsoft External Staff Moderator

2025-04-30T13:57:09.24+00:00

Hi Lavanya Yatin,

We have received an update from the internal team confirming that the Storage Account, MySQL Flexible Server, and Web Resources have been successfully restored.

Kindly verify and confirm the same from your end.
Vijayalaxmi Kattimani 2,485 Reputation points Microsoft External Staff Moderator

2025-05-02T12:00:56.5333333+00:00

Hi Lavanya Yatin,

We have received an update from the internal team that the issue has been resolved from our end, and your resource group has been successfully restored.

Could you please confirm this from your side?

1 answer

Your answer

Vijayalaxmi Kattimani 2,485 Reputation points Microsoft External Staff Moderator

2025-04-24T11:09:38.2166667+00:00

Hi Lavanya Yatin,

We apologize for the inconvenience caused.

Could you please share the details requested via private message as it will help us conduct a more thorough investigation.
Lavanya Yatin 20 Reputation points

2025-04-24T12:17:38.3166667+00:00

Hai Vijayalazmi ,

I have shared the details you have asked in the private message , Can you please check it.
Vijayalaxmi Kattimani 2,485 Reputation points Microsoft External Staff Moderator

2025-04-28T13:30:05.3733333+00:00

Hi Lavanya Yatin,

I hope you have received the email from the support engineer with an update on your issue. Could you please confirm?
Vijayalaxmi Kattimani 2,485 Reputation points Microsoft External Staff Moderator

2025-04-29T10:21:00.4+00:00

Hi @Lavanya Yatin,

We haven’t heard from you on the last response and wanted to follow up to check if your issue has been resolved.

If you still need assistance, please let us know here so that, we will do our best to assist you further.
Vijayalaxmi Kattimani 2,485 Reputation points Microsoft External Staff Moderator

2025-04-30T13:57:09.24+00:00

Hi Lavanya Yatin,

We have received an update from the internal team confirming that the Storage Account, MySQL Flexible Server, and Web Resources have been successfully restored.

Kindly verify and confirm the same from your end.
Vijayalaxmi Kattimani 2,485 Reputation points Microsoft External Staff Moderator

2025-05-02T12:00:56.5333333+00:00

Hi Lavanya Yatin,

We have received an update from the internal team that the issue has been resolved from our end, and your resource group has been successfully restored.

Could you please confirm this from your side?

Answer 1

Vijayalaxmi Kattimani 2,485 Microsoft External Staff Moderator

Hi Lavanya Yatin,

Greetings!

We have received an update from the internal team that the issue has been resolved from our end, and your resource group has been successfully restored.

The issue has been successfully mitigated in coordination with the back-end team.

Hope this helps. Do let us know if you any further queries.

If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know. User's image

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Need to rise a ticket with technical team

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