Delet a account from Authenticator list by accident, how can we reset?

Linda Jiang 0 Reputation points
2025-04-27T04:01:40.54+00:00

Hi Dear,

Our customer sent us documents form One Drive,and I just use my company email address to check, but showed my account (@keboda.com) is not correct. I did check with my customer, they really share the documents to me and I have right to access. But I don't know why once I type my company address, it shows not correct. So could you pls help to check what's the reason about it? And in such condiction, I have to use my colleagues's emial (@keboda.com) to access, beofre everething goes smoothly, but two days ago, i just delet the account form Authenticator list by accident on my phone, now i can't got second level verfication code on authenticator to final access the documents. If there anyway steps for us to recover the account ******@keboda.com?Thank you so much for you checking.

account incorrect

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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