When When I forward an email, the original senders email is erased from the mail and only the original senders name i shown - How do I fix this?

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When When I forward an email, the original senders email is erased from the mail and only the original senders name i shown - How do I fix this?

Carina G 0

When I forward an email, the original senders email is erased from the mail and only the original senders name is shown - How do I fix this? See an example here ⬇️⬇️

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Hien-L 4,105 Reputation points Microsoft External Staff Moderator

2025-05-01T04:37:18.0933333+00:00

Hi Carina G,

Just checking in to see if above information was helpful. If you have any further updates on this issue, please feel free to post back. If you think my reply is helpful to you, please remember to mark it as an answer. Warm thanks
Hien-L 4,105 Reputation points Microsoft External Staff Moderator

2025-05-05T02:51:11.4233333+00:00

Hi Carina G,

Is there any update on this thread? If the issue has been resolved, please mark the helpful replies as answers, this will make answer searching in the forum easier and be beneficial to other community members as well. Thanks for your understanding.

1 answer

Your answer

Hien-L 4,105 Reputation points Microsoft External Staff Moderator

2025-05-01T04:37:18.0933333+00:00

Hi Carina G,

Just checking in to see if above information was helpful. If you have any further updates on this issue, please feel free to post back. If you think my reply is helpful to you, please remember to mark it as an answer. Warm thanks
Hien-L 4,105 Reputation points Microsoft External Staff Moderator

2025-05-05T02:51:11.4233333+00:00

Hi Carina G,

Is there any update on this thread? If the issue has been resolved, please mark the helpful replies as answers, this will make answer searching in the forum easier and be beneficial to other community members as well. Thanks for your understanding.

Answer 1

Hi Carina G,

Thank you for posting your question in the Microsoft Q&A forum.

Based on your description, here are some suggestions for you:

Please check if this issue also occurs when forward email from OWA.
Do you use New Outlook for Outlook for Microsoft 365.

Here is a similar issue for New Outlook: E-mail addresses disappear in the New Outlook when I reply or forward - Microsoft Community

If you are using Outlook for Microsoft 365 or other versions, you can try to upgrade to the latest version and check if issue persists.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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When When I forward an email, the original senders email is erased from the mail and only the original senders name i shown - How do I fix this?

1 answer

Your answer