I am trying to use $200 azure free but It says my card name is incorrect

Question

I'm trying to activate my free $200 Azure account credit. I completed the signup steps and entered all the correct details for my debit card. However, after submitting the information, I get the following error message: "Check that the details in all fields are correct or try a different card."

I'm located in Egypt.

I'm using a debit card issued by ADIB Bank (Abu Dhabi Islamic Bank).

I double-checked that all card details (card number, expiration date, CVV, and billing address) are correct.

My debit card is active and works for online payments on other platforms.

Answer 1

Hi Aala Omer Taha Ali

Verify that your debit card is accepted for Azure subscriptions in Egypt. Not all types of cards are supported in every region, so we recommend confirming this with Microsoft’s regional payment policies.
https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/supported-payment-methods#supported-credit-and-debit-cards

Double-check that all card information including the name, billing address, and CVV code exactly matches what's shown on your card and on your bank records. Even small mismatches can lead to a failed transaction.

Contact ADIB Bank to verify that your card is enabled for international and online transactions. There may be specific restrictions in place for foreign or subscription-based payments.

If the issue persists, we suggest trying a different card. Sometimes the problem lies with the specific card or issuing bank’s policies.

https://learn.microsoft.com/en-us/azure/cost-management-billing/troubleshoot-subscription/troubleshoot-azure-sign-up

let us know if any help, we will always help as you needed.!

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