After BitLocker recovery screen freezes when booting up

Question

When booting up was notified I needed to use BitLocker key for recovery. It was successful however now when I boot system it freezes up. Unable to even enter my four digit password

Answer 1

Hello , I am Henry and I am happy to help

It sounds like your system is stuck after successfully entering the BitLocker recovery key, preventing you from logging in. This issue can sometimes occur due to corrupted system files, drive encryption conflicts, or boot-related errors.

1. Try Booting into Safe Mode

• Restart your PC and press F8 or Shift + F8 repeatedly before Windows loads.
• If you see the Advanced Startup Options, select Troubleshoot > Advanced Options > Startup Settings > Restart.
• Choose Safe Mode and see if the system boots properly.

2. Run Startup Repair

• Boot into Windows Recovery Mode (press Shift + Restart from the login screen or use a bootable USB).
• Select Troubleshoot > Advanced Options > Startup Repair.
• Let Windows attempt to fix any startup issues.

3. Check for Drive Errors

• If you can access Command Prompt, run: chkdsk C: /f /r
• This will scan and repair disk errors that might be causing the freeze.

4. Disable BitLocker via Recovery Mode

• If Safe Mode doesn’t work, try disabling BitLocker: manage-bde -off C:
• This will decrypt the drive and may resolve the issue.

Let me know if you need further assistance!