I log in my microsoft account in my computer after that I locked it and then no I can't use my computer it inly says "sign in" when I clicked it nothing happen. Can you help me or suggest what I can do to fix this

Winwin Dotado 0 Reputation points
2025-04-30T14:55:34.3+00:00

I log in my microsoft account in my computer after that I locked it and then no I can't use my computer it inly says "sign in" when I clicked it nothing happen. Can you help me or suggest what I can do to fix this


Windows for business | Windows Client for IT Pros | User experience | Other
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  1. Smith Pham 2,795 Reputation points Independent Advisor
    2025-07-30T08:23:04.5866667+00:00

    Dear Team,

    This is a common Windows login bug where the lock screen gets stuck and won’t let you sign in. Here’s what you need to do:

    1. Try pressing Ctrl + Alt + Delete.
      • If the password field shows up, enter your password and log in.
    2. If nothing happens:
      • Press and hold the power button for 10–15 seconds to force shutdown.
      • Turn the computer back on.

    Best Regards,

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