Unable to open Virtual Machine in Azure portal, receving the error- You are viewing a new version of Browse experience. Some features may be missing. Click here to access the old experience.

Question

Unable to open Virtual Machine in Azure portal, receving the error- You are viewing a new version of Browse experience. Some features may be missing. Click here to access the old experience.

Answer 1

Hi Pranjali Deshmukh (PSR),

The error message showed is "You are viewing a new version of Browse experience. Some features may be missing. Click here to access the old experience."​

This message suggests that the Azure portal is presenting a new browsing experience. If you have updated your browser, the new version may not support some features.​

As indicated in the error message, you can attempt to switch back to the previous version of the Azure portal interface. Clicking on the provided link to access the old experience may restore the missing features and allow you to manage your VM as before.​

If changing to the old experience doesn't resolve the issue, try these below:
Sometimes, cached data can cause display issues. Clearing your browser's cache might help.
The issue could be browser specific. Attempt to access the Azure portal using a different browser to see if the problem persists.
If the portal remains inaccessible, you can manage your VM using Azure Command-Line Interface (CLI) or PowerShell as alternative methods.
Verify you have the proper RBAC permissions to access the VM.

If you have any further queries, let me know. If the information is helpful, please click on Upvote and Accept Answer on it.

Answer 2

Hello Pranjali Deshmukh (PSR),

thank you for posting your question on the Q&A portal. The error you're encountering is related to the new version of the Azure portal's browse experience. This can sometimes cause temporary issues when accessing resources like Virtual Machines.

To resolve this, you can try switching to the old experience by clicking the provided link in the error message. If the issue persists, it might be due to permissions or a temporary glitch. Ensure your account has the necessary permissions to access the VM, such as the "Virtual Machine Contributor" role. You can verify this in the Azure Role-Based Access Control (RBAC) documentation.

If the problem continues, you may also check the Azure status page for any ongoing service outages.

Let me know if you need further assistance!

Best regards,
Alex
P.S. If my answer help to you, please Accept my answer
PPS That is my Answer and not a Comment