I cannot access Microsoft Application Network Portal

Question

Hi,

I'm trying to request app to be published at catalogue but I cannot access Microsoft Application Network Portal. I'm getting error message:

AADSTS50020: User account '**' from identity provider 'https://sts.windows.net/b286824b-7254-4d97-9dcd-****/' does not exist in tenant 'Microsoft' and cannot access the application '00000003-0000-0ff1-ce00-000000000000'(Office 365 SharePoint Online) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.

This is super confusing, 'coz I'm logged in as the same account which was used to create at app, it's my work account. Please explain.

Answer 1

Hi @Michael Shvets

I understand that you are trying to submit your application via the Microsoft Application Network Portal, but you are encountering the following error: AADSTS50020: User account '' from identity provider https://sts.windows.net/b286824b-7254-4d97-9dcd-****/ does not exist in tenant.

Currently, submitting a request to publish your application in the Microsoft Entra Application Gallery is not possible. New request submissions have been paused, and the Application Network Portal is now restricted, and only internal Microsoft users can be able to access.

You will be able to submit your request once Microsoft resumes accepting new submissions. For the latest updates, please refer to this page: What's new in Microsoft Entra Enterprise Applications documentation

Hope this helps. Do let us know if you any further queries.

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Answer 2

Hello @Michael Shvets I hope you are doing well

The error message AADSTS50020 indicates that the user account you're trying to use is not recognized by the tenant. This typically happens when the account needs to be added as an external user in the tenant first. Here are the steps to resolve this issue:

Steps to Add an External User:

Sign in to the Microsoft Entra admin center:

• Go to the Microsoft Entra admin center.

Navigate to Users:

  - Select **Users** from the left-hand menu.
  
     - Click **Invite external user** **1**.
     
     **Invite the External User**:
     
        - Enter the email address of the user you want to add.
        
           - Customize the invitation message if needed.
           
              - Click **Invite** to send the invitation email **2**.
              
              **Accept the Invitation**:
              
                 - The invited user will receive an email with an invitation link.
                 
                    - They need to click the link and follow the prompts to accept the invitation **2**.
                    
                    **Assign Necessary Permissions**:
                    
                       - After the user accepts the invitation, you can assign them to the appropriate groups and permissions within the tenant **3**.
                       

Additional Considerations:

• Ensure Correct Account Type: Verify that the app registration is set to allow multi-tenant or personal Microsoft accounts if needed 1.
• Sign Out and Sign In Again: Sometimes, signing out and signing back in with the correct Azure AD account can resolve the issue 4.

For more detailed guidance, you can refer to the official documentation

1

.

The error message AADSTS50020 indicates that the user account you're trying to use is not recognized by the tenant. This typically happens when the account needs to be added as an external user in the tenant first. Here are the steps to resolve this issue:

Steps to Add an External User:

Sign in to the Microsoft Entra admin center:

• Go to the Microsoft Entra admin center.

Navigate to Users:

  - Select Users from the left-hand menu.
  
     - Click Invite external user **1**.
     
     Invite the External User:
     
        - Enter the email address of the user you want to add.
        
           - Customize the invitation message if needed.
           
              - Click Invite to send the invitation email **2**.
              
              Accept the Invitation:
              
                 - The invited user will receive an email with an invitation link.
                 
                    - They need to click the link and follow the prompts to accept the invitation **2**.
                    
                    Assign Necessary Permissions:
                    
                       - After the user accepts the invitation, you can assign them to the appropriate groups and permissions within the tenant **3**.
                       

Additional Considerations:

• Ensure Correct Account Type: Verify that the app registration is set to allow multi-tenant or personal Microsoft accounts if needed 1.
• Sign Out and Sign In Again: Sometimes, signing out and signing back in with the correct Azure AD account can resolve the issue 4.

For more detailed guidance, you can refer to the official documentation

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