Hi Rita Rita,
Good day! Welcome to Q&A forum.
This error occurs when you're trying to move a file between libraries where the column schemas don't perfectly match, specifically with the 'Approver10' user field. Here's how to resolve this:
Root Cause Analysis:
- The source library has a column named 'Approver10' (User type)
- The destination library either:
- Doesn't have this column at all, or
- Has a column with the same name but different configuration (e.g., single vs multi-user field)
Solution Options:
Recreate Matching Columns in Destination Library
- Go to the source library's settings
- Note the exact configuration of 'Approver10' (Settings > Columns)
- In the destination library:
- Create a new column with identical name and configuration
- Ensure field type (User), selection mode (single/multi), and other settings match exactly
Hope these information helps.
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