Microsoft Copilot
Microsoft terminology for a universal copilot interface.
836 questions
CSAT Score not highlighting after giving a rating
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 33%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
Tricia
0
Reputation points
Hi,
When a user gives feedback on the End of conversation topic on copilot studio, the CSAT score is triggered. Is it possible to highlight and show the score given, as currently it does not look like the rating is captured from the users perspective. Currently the 1-5 star score remains blank and continues with the topic.
Microsoft Copilot
{count} votes
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 92%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKM%3C/text%3E%3C/svg%3E)
keshav-msft 75 Reputation points Microsoft External Staff2025-05-05T09:30:01.3266667+00:00 Hi Tricia,
Thanks for reaching out. Just to clarify—does your issue match the one described in this thread? https://learn.microsoft.com/en-us/answers/questions/2244157/csat-score-not-displaying-in-copilot-studio
Best,
Keshav Keshari
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