Upgrade Purview

Question

Upgrade Purview

Andrew Richardson 0

I've created a new azure subscription using a business domain account I've created. I set up and installed free version of Purview, however when I open the new Purview portal, I was expecting to see the upgrade option under settings, but this is still not available. So, I can't see the new Unified catalogue. I've tried deleting my free Purview resource in azure subscription & then opening the new purview portal, this makes no difference. I think the issue may be to do with my Azure subscription. Any suggestions anyone?

phemanth 15,570 Reputation points Microsoft External Staff Moderator

2025-05-06T05:16:02.2633333+00:00

@Andrew Richardson We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.
Andrew Richardson 0 Reputation points

2025-05-06T12:46:08.56+00:00
Hi @phemanth , thanks for the information regarding my Purview upgrade issue. Unfortunately, I still can't see the Purview upgrade option in the new Purview portal.

Here's what I've done, as per your suggestions:

Registration of Resource Providers
I've confirm I've got the following providers are registered in my Azure account:

Microsoft.Purview

Microsoft.Storage

Microsoft.EventHub

I didn't have Microsoft.EventHub previously

Region and Account Setup

My subscription and Purview resource are located in United Kingdom region, as are all my other resources.

User Permissions

I can't find specific Purview Admin permissions in EntraID.

Here's how my admin is set up:

In Azure I'm Owner and User Access Admin

In old version of Purview I am: Collection Admin & Data Source Admin etc.

One thing I have noticed in new portal, when I click on Settings -> Roles & Scopes -> Microsoft EntraID -> Role Groups for Microsoft Purview Solutions. - I get the following error message:

"Looks like you don't have the right permissions to view this page or this feature isn't part of your organization's Microsoft 365 subscription. To get access, contact the person who assigns permissions or makes purchasing decisions. If you're a new user or were recently assigned permissions, try again in 15 minutes".

Azure Subscription

The type of Azure subscription I am using says: ** Microsoft Azure Plan **. I can't see any other description.
Andrew Richardson 0 Reputation points

2025-05-06T19:36:45.0033333+00:00

I have tried following your advice and I still can't see the upgrade option. I am using a personal azure subscription. The Purview region and Azure region are the same. I have also created the azure resources as per the list. One thing I'm not sure I have right are the Purview admin permissions. I've set these in old version. When I'm in new portal and go to Settings -> Microsoft Entra ID -> Role Groups for Microsoft Purview Solutions. I get the following error message: 'Looks like you don't have the right permissions to view this page or this feature isn't part of your organization's Microsoft 365 subscription. To get access, contact the person who assigns permissions or makes purchasing decisions'.
phemanth 15,570 Reputation points Microsoft External Staff Moderator

2025-05-07T05:37:25.64+00:00
@Andrew Richardson

Thanks for providing all those details. It sounds like you've done a thorough job checking everything. Here are a few more things you can try:

The error message you’re seeing suggests that you might not have the necessary permissions in Microsoft Entra ID (formerly Azure AD). To view and manage role groups in the Purview portal, you need to be a Global Administrator or have the Role Management role assigned

You might need to contact your organization's admin to get these permissions.

Since you're using a Microsoft Azure Plan, ensure that this subscription type supports the upgrade. Some features might be restricted based on the subscription type

You've confirmed that your resources are in the United Kingdom region, which is good. However, ensure that your Microsoft Entra ID home region matches this as well

If you recently updated your permissions, it might take some time for the changes to propagate. Try accessing the settings again after a while.

Please refer

:Microsoft Q&A - Permissions in the Microsoft Purview portal

:Microsoft Q&A - Cannot upgrade Purview to Enterprise
Andrew Richardson 0 Reputation points

2025-05-11T06:59:33.5433333+00:00

I am Global admin & have also given myself Purview administrator role in the new Purview portal. I still can't see data catalog or upgrade option. How do I check that my Azure subscription supports Purview upgrade?
phemanth 15,570 Reputation points Microsoft External Staff Moderator

2025-05-13T05:06:37.4033333+00:00

@Andrew Richardson (W)

Just checking in to see if the below answer helped. If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.
Andrew Richardson 0 Reputation points

2025-05-13T17:15:19.3766667+00:00

Hey @phemanth , I'm still unable to upgrade Purview. How can I find if my Azure subscription supports upgrading or not? Can Microsoft provide this information? When I'm in the new Purview portal and click settings, I'm not seeing a box which shows me I have the free version or an option to upgrade.
phemanth 15,570 Reputation points Microsoft External Staff Moderator

2025-05-14T09:21:09.3433333+00:00

@Andrew Richardson I agree that this issue looks strange and I wasn't able to reproduce this issue. If you have a support plan could you please file a support ticket for deeper investigation and do share the SR# with us? In case if you don't have a support plan please let us know here.

1 answer

Your answer

phemanth 15,570 Reputation points Microsoft External Staff Moderator

2025-05-06T05:16:02.2633333+00:00

@Andrew Richardson We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.
Andrew Richardson 0 Reputation points

2025-05-06T12:46:08.56+00:00

Hi @phemanth , thanks for the information regarding my Purview upgrade issue. Unfortunately, I still can't see the Purview upgrade option in the new Purview portal.

Here's what I've done, as per your suggestions:

Registration of Resource Providers
I've confirm I've got the following providers are registered in my Azure account:

Microsoft.Purview

Microsoft.Storage

Microsoft.EventHub

I didn't have Microsoft.EventHub previously

Region and Account Setup

My subscription and Purview resource are located in United Kingdom region, as are all my other resources.

User Permissions

I can't find specific Purview Admin permissions in EntraID.

Here's how my admin is set up:

In Azure I'm Owner and User Access Admin

In old version of Purview I am: Collection Admin & Data Source Admin etc.

One thing I have noticed in new portal, when I click on Settings -> Roles & Scopes -> Microsoft EntraID -> Role Groups for Microsoft Purview Solutions. - I get the following error message:

"Looks like you don't have the right permissions to view this page or this feature isn't part of your organization's Microsoft 365 subscription. To get access, contact the person who assigns permissions or makes purchasing decisions. If you're a new user or were recently assigned permissions, try again in 15 minutes".

Azure Subscription

The type of Azure subscription I am using says: ** Microsoft Azure Plan **. I can't see any other description.
Andrew Richardson 0 Reputation points

2025-05-06T19:36:45.0033333+00:00

I have tried following your advice and I still can't see the upgrade option. I am using a personal azure subscription. The Purview region and Azure region are the same. I have also created the azure resources as per the list. One thing I'm not sure I have right are the Purview admin permissions. I've set these in old version. When I'm in new portal and go to Settings -> Microsoft Entra ID -> Role Groups for Microsoft Purview Solutions. I get the following error message: 'Looks like you don't have the right permissions to view this page or this feature isn't part of your organization's Microsoft 365 subscription. To get access, contact the person who assigns permissions or makes purchasing decisions'.
phemanth 15,570 Reputation points Microsoft External Staff Moderator

2025-05-07T05:37:25.64+00:00

@Andrew Richardson

Thanks for providing all those details. It sounds like you've done a thorough job checking everything. Here are a few more things you can try:

The error message you’re seeing suggests that you might not have the necessary permissions in Microsoft Entra ID (formerly Azure AD). To view and manage role groups in the Purview portal, you need to be a Global Administrator or have the Role Management role assigned

You might need to contact your organization's admin to get these permissions.

Since you're using a Microsoft Azure Plan, ensure that this subscription type supports the upgrade. Some features might be restricted based on the subscription type

You've confirmed that your resources are in the United Kingdom region, which is good. However, ensure that your Microsoft Entra ID home region matches this as well

If you recently updated your permissions, it might take some time for the changes to propagate. Try accessing the settings again after a while.

Please refer

:Microsoft Q&A - Permissions in the Microsoft Purview portal

:Microsoft Q&A - Cannot upgrade Purview to Enterprise
Andrew Richardson 0 Reputation points

2025-05-11T06:59:33.5433333+00:00

I am Global admin & have also given myself Purview administrator role in the new Purview portal. I still can't see data catalog or upgrade option. How do I check that my Azure subscription supports Purview upgrade?
phemanth 15,570 Reputation points Microsoft External Staff Moderator

2025-05-13T05:06:37.4033333+00:00

@Andrew Richardson (W)

Just checking in to see if the below answer helped. If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.
Andrew Richardson 0 Reputation points

2025-05-13T17:15:19.3766667+00:00

Hey @phemanth , I'm still unable to upgrade Purview. How can I find if my Azure subscription supports upgrading or not? Can Microsoft provide this information? When I'm in the new Purview portal and click settings, I'm not seeing a box which shows me I have the free version or an option to upgrade.
phemanth 15,570 Reputation points Microsoft External Staff Moderator

2025-05-14T09:21:09.3433333+00:00

@Andrew Richardson I agree that this issue looks strange and I wasn't able to reproduce this issue. If you have a support plan could you please file a support ticket for deeper investigation and do share the SR# with us? In case if you don't have a support plan please let us know here.

Answer 1

@Andrew Richardson

It sounds like you’re having some trouble finding the upgrade option for Microsoft Purview after setting up a new Azure subscription. Here’s what you can check out:

Check the Subscription Type: First, ensure that your Azure subscription is not affecting your ability to upgrade. Sometimes, certain subscription types or configurations may restrict upgrades.

Location of Upgrade Option: To upgrade from the free version to the enterprise version, follow these steps:

Open the Microsoft Purview portal.
Look for the upgrade button in the ribbon menu, or go to Settings, then View all settings and select Upgrade.

Registration of Resource Providers: Ensure that the necessary resource providers are registered in your Azure account:

Microsoft.Purview
Microsoft.Storage
Microsoft.EventHub If any of these are unregistered, that could be preventing the upgrade option from appearing.

Region and Account Setup: Confirm that your Purview account is set up in the correct region. If there’s a mismatch between your account and the Azure tenant, this could also cause issues.

User Permissions: Make sure you have the required permissions to initiate the upgrade. If you’re not a Purview Admin, the upgrade option might not be visible to you.

If you've checked all the above and still don't see the upgrade option, please let me know if you can provide more specific details:

What type of Azure subscription are you using?
Are there any error messages appearing when you try to find the upgrade option?
Have you verified that the necessary resource providers are registered?
Is your account in the expected region?

Hope this helps you get that upgrade sorted!

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Upgrade Purview

1 answer

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