Hacked account

Question

Hi

I am a student using Microsoft account and I got so many account violations and still the person is entering my account although I changed my password account and that person messed up my education system with the college and still only shows the log in notification and not supplying me with any other information like location or phone number or anything please help

Answer 1

If you are able to change the password, it means you still can access your account.

If that's the case, you must change the password again AND add TWO-STEP VERIFICATION to your Microsoft account using an Authenticator App installed in your phone.

Follow this link:

https://support.microsoft.com/en-us/account-billing/how-to-use-two-step-verification-with-your-microsoft-account-c7910146-672f-01e9-50a0-93b4585e7eb4

You must change your email's password as well and add Turn on 2-Step Verification to your email account as well.

Assuming it is Gmail account this is the link:

https://support.google.com/authorizedbuyers/answer/2690010?hl=en

https://support.google.com/accounts/answer/185839?hl=en&co=GENIE.Platform%3DDesktop