Adding my personal account to authenticator always generate 8 digit OTP

Manish D 0 Reputation points
2025-05-05T19:34:38.0533333+00:00

Hello,

Authenticator app is generating 8 digit OTP for my personal account (aka liveId). Due to this I am unable to login successfully to my azure portal.

I followed all instructions mentioned here still no help to unblock my issue. Anytime I add my live id to authenticator, it start generating 8 digit OTPs.

And I cannot reach a good phone number or contact to really figure out or discuss this issue

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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