Analyze text with Azure AI Language login Error

Question

Hi everyone,

I'm doing the "Analyze text with Azure AI Language" Applied Skills traning. But when I try to login to portal.azure.com, I get this error:

"Click here to copy details":

{
  "sessionId": "f77065284cce4ea78c04055f379a0f27",
  "errors": [
    {
      "errorMessage": "interaction_required: AADSTS16000: User account '{EUII Hidden}' from identity provider 'live.com' does not exist in tenant 'Microsoft Services' and cannot access the application '0a2057a8-149c-40ca-859e-98de032535fb'(Microsoft Azure Marketplace) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account. Trace ID: c412e80c-04ce-4c5b-a25b-cec7c5bb3900 Correlation ID: a73a1db2-a1ab-4069-bbaf-0fbbb3291135 Timestamp: 2025-05-07 14:40:16Z",
      "clientId": "0a2057a8-149c-40ca-859e-98de032535fb",
      "scopes": [
        "a0e1e353-1a3e-42cf-a8ea-3a9746eec58c/.default"
      ]
    }
  ]
}

And then I click on Sign in and get this message:

If anyone has an idea, I would to hear it.

Best regards,

Mustafa

Answer 1

Hi @Mustafa Ulus

I understand that you are facing issue when login to Azure. For better understanding may I know have you create an Azure account before accessing the Azure portal? is this issue is happening for the existing Azure account?

If you are trying to login with Azure portal or Entra portal, by using your personal Microsoft Accounts (Outlook, Hotmail or OneDrive), and you are getting error code like AADSTS160021/AADSTS16000/AADSTS50020. This behavior is expected because your personal account is connected to the Microsoft Services tenant by default.

In this tenant, there is no linked directory for performing any actions such as creating new users, groups, enterprise applications, and so on.

To perform administrative actions, you must have administrative access to the tenant. For this purpose, you need to create Azure account which will get your own tenant rather than using the Microsoft Services (f8cdef31-a31e-4b4a-93e4-5f571e91255a) tenant.

To create a new tenant, go to the URL https://azure.microsoft.com/en-us/free/ follow the onscreen instructions to create a free Azure account.

When you create an Azure account you will get a new tenant, and you will be assigned with Global Administrator privilege role by default, this role allows to have full access to all the options in that tenant.

Hope this helps. Do let us know if you have any further queries by responding in the comments section.

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