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How can i get access to my Microsoft Cloud portal?

Chris Chinnamunian 0 Reputation points
2025-05-08T02:26:09.9666667+00:00

Hi, I am the owner/director from Maverick Technology and the MSFT Azure ID is 5193412.

The person who was the admin for this account left my company more than 5 years ago, and i need to have full access to my portal. I have requested this previously, and got no resolution. I was told i am not the admin, and explained the situation, but got nowhere.

Please advise how and who can help me.

Thanks

Chris

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. Surya Prakash Kotte 1,065 Reputation points Microsoft External Staff Moderator
    2025-05-08T06:34:16.6766667+00:00

    Hello @Chris Chinnamunian

    As I understand it, your organization’s primary Global Administrator has left, and currently, there are no active Global Administrators to manage your Entra ID tenant.

    Could you please confirm whether there are any other Global Administrators remaining in your tenant?

    If not, kindly provide the following details via private message so we can proceed with assisting you further:

    Tenant ID:

    Country:

    Time Zone:

    Contact phone number (including country code):

    Contact email address:

    Once we receive this information, we will connect with you offline to discuss the next steps and help resolve the issue.

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