Hi, I am getting this error while trying to register my new credit card with Azure for one year free account. "You're not eligible for an Azure free account, even i am using the new credit/debit card , new email id with new contact number

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Hi, I am getting this error while trying to register my new credit card with Azure for one year free account. "You're not eligible for an Azure free account, even i am using the new credit/debit card , new email id with new contact number

Uttam Kumar sinh 0

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Answer 1

Mohan Krishna T Sreeramulu 95 Microsoft External Staff Moderator

Hi Uttam Kumar sinh,

The reason the Azure free trial is not allowing you to create is because your account profile also needs to be new. For example:

First name,
Last or family name,
Address Details and
Your country/region.

Please cross verify the details as mentioned in the below document.

https://learn.microsoft.com/en-us/azure/cost-management-billing/troubleshoot-subscription/troubleshoot-azure-sign-up#you-see-the-message-you-are-not-eligible-for-an-azure-subscription

User's image Just to know did you have an Azure subscription in the past? The Azure Terms of Use agreement limits free trial activation only for a user that's new to Azure. If you had any other type of Azure subscription, you can't activate a free trial. Consider signing up for a pay-as-you-go subscription.

Please let me know if you encounter any challenges or need further clarification. I'm happy to assist.

Please do not forget to "Accept the answer” and "upvote" it wherever the information provided helps you, this can be beneficial to other community members.it would be greatly appreciated and helpful to others

Mohan Krishna T Sreeramulu 95 Reputation points Microsoft External Staff Moderator

2025-05-12T06:02:21+00:00

Hi Uttam Kumar sinh,

Just want to check if the above provided information Answers your query?. Please let us know If you need any further clarification or have any other queries, we are always here to help whenever you need us.

Please do not forget to "Accept the answer” and “upvote it” wherever the information provided helps you, this can be beneficial to other community members.it would be greatly appreciated and helpful to others.
Mohan Krishna T Sreeramulu 95 Reputation points Microsoft External Staff Moderator

2025-05-14T05:08:39.5733333+00:00

Hi Uttam Kumar sinh,

I'm following up on the issue to check its status. if the above provided information Answers your query?. Please let us know If you need any further clarification or have any other queries, we are always here to help whenever you need us.

Please do not forget to "Accept the answer” and “upvote it” wherever the information provided helps you, this can be beneficial to other community members.it would be greatly appreciated and helpful to others.

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Hi, I am getting this error while trying to register my new credit card with Azure for one year free account. "You're not eligible for an Azure free account, even i am using the new credit/debit card , new email id with new contact number

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