I earlier redeemed my microsoft for startups credits and today i got new credits and when i am trying redeem it, i'm unable to redeem it. It was $5000 from microsoft for startups

Question

On my azure account, when i am trying to redeem new credits for my app it shows you have already redeemed. earlier I redeemed but why am I unable to redeem my new credits on the same account.

Answer 1

Hi nisharg nargund,

Thanks for reaching out to Microsoft Q&A.

Azure credits were previously allocated to the Microsoft Account (MSA) associated with this email address, often from another Microsoft program. If you finished using credits from the other program, contact support at aka.ms/startuphelpemail for help with activating Founders Hub credits.

If you're still using credits from another program, we recommend you finish using those credits before activating Founders Hub credits. Azure credits and other benefits must be activated by the date indicated on your Home page of Founders Hub.

To use credits from two programs in parallel, set up a new MSA with another email address. Note it isn't possible to share workloads across MSAs.

Reference :https://learn.microsoft.com/en-us/microsoft-for-startups/benefits/azure-activation-faqs#what-do-i-do-if-i-get-an-already-redeemed-error-when-activating-my-azure-benefit

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