how to pay invoice locked

Question

how to pay invoice locked

Answer 1

Hi @paramat singkon,
Below are Steps to Unlock and Pay Your Invoice

Check Your Azure Subscription Status

• Go to the Azure Portal and navigate to Billing → Subscriptions.
• If your subscription is disabled due to billing, you may need to reactivate it before making a payment.

Refer this link for more details.

Create a Support Request for Locked Invoices

• Sign in to the Azure Portal.
• Go to Help + Support → Create a Support Request.
• Select Billing as the issue type and describe that your invoice is locked.
• Provide details about your subscription and invoice.

Verify Payment Methods

• If your payment method is not visible, check if your account role allows billing actions.
• Ensure your payment method is correctly set up under Azure Cost Management.

Alternative Payment Options

• If you’re using Pay-as-you-go, you can settle outstanding charges directly in the Azure Portal.
• If paying by invoice (check/wire transfer), send payment to the location listed at the bottom of your invoice.

How can I Pay Azure Bill Before It's Due Day? - Server Fault

• If your invoice remains locked after following these steps, contact Azure Support for further assistance.
• You can find more details on unlocking invoices here.

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