I want to cancel my Azure subscription and I can't find the cancel button nowhere Where is it?

Question

I want to cancel my Azure subscription of 6,72 euros per month tax included, and I can't find the cancel button nowhere Where is it?

Answer 1

Hello Ansgar Eussner,

As suggested over the call, the charge the €129 might be for one service (e.g., Microsoft 365 Family or Personal), while the €5.60 monthly charge is for Business Basic—a different SKU.

Microsoft 365 Business Basic Pricing in France

• Monthly Subscription (Pay-as-you-go): €6.72 per user per month (excluding VAT)

Reference: https://www.microsoft.com/en-us/microsoft-365/p/microsoft-365-basic/cfq7ttc0ktxs/0009

Please let me know if you face any challenge here, I can help you to resolve this issue further

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Answer 2

Hi @Ansgar Eussner ,

the Cancel subscription button you should find here in the Azure Portal after navigating to the Subscription you want to cancel:

You have to be a member of the Owner role of the subscription to cancel. More details you will find here: Cancel and delete your Azure subscription

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(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

Regards

Andreas Baumgarten

Answer 3

Hello Ansgar Eussner,

Thank you for your feedback, and I sincerely apologize for any inconvenience caused.I noticed that the solution provided received a low rating from you. To help us better understand and resolve the issue, could you please confirm whether you are currently operating within the correct directory of your subscription? if not please switch your directory and check your subscription whether you can cancel or not?

Your confirmation will help us assist you more effectively.

Thanks