Hi Tim,
Thank you for sharing the details of your case.
If the installation error indicates a missing driver, the best course of action is to:
- Identify and install the required driver (typically storage, RAID, or chipset-related).
Retry the installation after ensuring the driver is properly loaded.
Regarding the image mounting issue, your troubleshooting steps appear correct. The problem likely stems from missing prerequisites (such as drivers or system requirements) rather than an issue with the OEM installation media. You handled it well by addressing the missing components as they appeared.
If you continue to face issues, we can:
Verify the driver source (vendor-specific downloads are best).
Check for hardware compatibility with Server 2019.
Test the installation media for corruption.
Let me know if you’d like assistance with any of these steps!