Cannot open Authenticator app to enter code, as the code is in the app

Jennifer Orr 10 Reputation points
2025-05-23T02:18:40.3366667+00:00

When repeatedly attempting to add an account in Outlook Mobile app and finally reaching the verification, I get the code to enter in the Authenticator but CANNOT OPEN IT BECAUSE THE APP IS OPEN WITH THE SCREEN SHOWING THE CODE TO ENTER. I tried to use another method to get a code, but that doesn't work either. Help!! I have spent several hours trying various ways to resolve.

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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