what is 0x0080040d13 error

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what is 0x0080040d13 error

Kevin Yang 0

can.t install onedrive, comes out error 0x0080040d13

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Answer 1

Dear @Kevin Yang,

Good day and thank you for reaching out to Microsoft Q&A Support.

I understand that you encountered an error while attempting to reinstall OneDrive after having previously uninstalled it. I recognize how frustrating this issue can be, and I will do my best to assist you in resolving it.

Based on the error code you provided, I was unable to find any relevant information on the official Microsoft website. To better understand the issue, could you please share a screenshot of the error message?

In the meantime, you may try the following steps to potentially resolve the problem:

Confirm Administrator Privileges: Ensure that you are logged in with an account that has administrator privileges and that you have full access to the folder where OneDrive is being installed.
Ensure Complete Uninstallation of OneDrive: Confirm that the previous installation of OneDrive has been fully removed. If remnants of the previous installation remain, please uninstall them completely before attempting a fresh installation.

I look forward to your response in order to assist you instantly, so please feel free to contact us with the screenshots at any time.

Wish you a pleasant day!

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TiNo-T 850 Reputation points Microsoft External Staff Moderator

2025-05-30T07:59:15.81+00:00

Dear @Kevin Yang,

I would like to kindly follow up to ask whether the solution I provided has addressed your concern. If not, please feel free to share any additional details so that we can work together to resolve the issue effectively.

If the matter has already been resolved, we would greatly appreciate it if you could mark the helpful responses as answers. This helps others in the community who may be facing similar challenges.

Thank you for your time and understanding.
TiNo-T 850 Reputation points Microsoft External Staff Moderator

2025-06-02T11:06:09.23+00:00

Dear @Kevin Yang,

I just wanted to follow up to see if the information provided above was helpful in addressing your concern.

If you have any further updates or require additional assistance, please don’t hesitate to let us know. We’re here to support you and work through the issue together.

Should you find the response helpful, we kindly encourage you to mark it as an answer, as this may assist others in the community facing similar challenges.

Thank you once again for your time and cooperation.

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what is 0x0080040d13 error

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