Certification Passed – Not Showing on Microsoft Learn or Pearson VUE

Georgios Stathis 10 Reputation points
2025-06-07T02:03:51.1233333+00:00

Yesterday I successfully passed my certification exam and received a printed score report (PDF) from the test center (Pearson VUE), confirming that I passed.

However, the certification is still not showing on my Microsoft Learn profile, nor on the Pearson VUE dashboard.

Is there usually a delay before the certification appears on my profile? Do I need to take any further action to link the results or update my account?

Any guidance would be greatly appreciated.

Thank you in advance!

Community Center | Not monitored

Locked Question. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

1 answer

Sort by: Most helpful
  1. Andreas Baumgarten 133K Reputation points MVP Volunteer Moderator
    2025-06-07T05:14:59.6+00:00

    Hi @Georgios Stathis ,

    it might last 24-36 hours until the certificate will show up in your profile.

    Microsoft Certification / Exams is currently not supported in the Q&A forums.

    Maybe one of the links is helpful:

    Microsoft Training & Certification is supported on their own forums:

    Microsoft Training Support Forum

    Microsoft Certification - Transcript - Missing Exams or Certificates

    Microsoft Certification - Profile/MCID Assistance

    It's possible to ask questions by clicking on "Get Started" -> "Ask a Question"

    or "Ask a new question >" and Learn/Cert Moderators will help you.

    Pearson VUE Support:

    Pearson VUE - Customer Service

    Pearson VUE - Chat


    (If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

    Regards

    Andreas Baumgarten

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments