Hi Lorenzo,
After checking your system specs, I noticed that your motherboard Gigabyte Z390 AORUS ELITE does not come with built-in Bluetooth. That explains why installing a Bluetooth driver hasn’t worked so far.
You can follow these quick steps to double-check the hardware status:
- Press Win + X, then open Device Manager
- Expand "Bluetooth":
- If it’s missing, your system doesn’t have Bluetooth hardware
- If there’s an unknown device, you might have hardware, but the correct driver is missing
If you don’t have Bluetooth hardware:
Consider buying a Bluetooth USB dongle (e.g., TP-Link UB500 or Asus USB-BT500)
Plug it in — Windows should install the necessary drivers automatically
If you’ve added a Bluetooth PCIe card recently:
- Open Device Manager, then check:
- Under "Network Adapters": Look for something like Intel Wireless-AC/AX...
- Under "Other devices": If you see Bluetooth Peripheral or Unknown Device, it likely needs drivers
- Download the correct drivers directly from the Intel website.
Hope this helps you get Bluetooth working soon!