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How to un-enroll my device from the company portal?

Alderman, Jessa 0 Reputation points
2025-06-17T18:42:30.7066667+00:00

I recently switched companies and when setting up the Outlook app on my iphone for the new company I received the following misconfiguration alert.

"Your admin wants the apps on this device to me managed with the account (old email). The app account you are using (current email) will be removed. To access your organization's data with the account (new email) you must un-enroll your device from the Company Portal."

However, I don't have access to my old account because the account was closed. I have tried several times to delete the Outlook and Intune apps to clear the data but this was unsuccessful. I have spoken to IT at my current company and they aren't able to override it.

Microsoft Security | Microsoft Authenticator
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  1. Hashman, Annie 0 Reputation points
    2026-02-17T14:02:27.77+00:00

    I was able to do this by going to the VPN and deleting my old account!

    Settings > General > VPN & Device Management

    I also had to delete the account off of the Microsoft Authenticator

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