How to fix "You are not eligible for an azure account"

Samuel Ofornedu 0 Reputation points
2025-06-25T01:51:57.7066667+00:00

Tried subscribing for azure free trial but was told I'm not eligible for the account. I'm in Nigeria trying this out.

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
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  1. Naveena Patlolla 3,925 Reputation points Microsoft External Staff Moderator
    2025-06-25T05:26:18.95+00:00

    Hi Samuel Ofornedu

    Did you have an Azure subscription in the past? The Azure Terms of Use agreement limits free trial activation only for a user that's new to Azure. If you had any other type of Azure subscription, you can't activate a free trial. Consider signing up for a pay-as-you-go subscription

    To resolve this issue, double-check whether the following items are true:

    • The information that you provided for your Azure account profile (including contact email address, street address, and telephone number) is correct.
    • The credit card information is correct.
    • You don't already have a Microsoft account that uses the same information.

    https://learn.microsoft.com/en-us/azure/cost-management-billing/troubleshoot-subscription/troubleshoot-azure-sign-up#free-trial-isnt-available

    Please let me know if you face any challenge here, I can help you to resolve this issue further

    Provide your valuable Comments.

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