On-Prem AD not able to Sync with AAD showing error 389

Vinayak Naik 0 Reputation points
2025-06-25T15:46:03.8233333+00:00

On-Prem AD not able to Sync with AAD showing error 389

Microsoft Security | Microsoft Entra | Microsoft Entra ID
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  1. Abiola Akinbade 29,490 Reputation points Volunteer Moderator
    2025-06-26T11:40:06.6366667+00:00

    If your AD is not syncing to entra but setup you need to check for dirsync errors first.

    To do so, see:

    https://learn.microsoft.com/en-us/troubleshoot/microsoft-365/active-directory/directory-sync-tool-not-sync-object?source=recommendations

    You can provide further screenshot of the error message for assistance

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  2. Jinnie Nguyen 310 Reputation points Independent Advisor
    2025-06-27T07:38:55.45+00:00

    Hello Vinayak Naik,

    Could you tell us the service you used to sync users from on-prem to AAD and the full error message?

    Thank you so much.

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