Enable AOAI_AUDIO_AND_VISION_PREVIEW for GPT-4o audio & vision

K R 20 Reputation points
2025-06-25T16:36:02.5366667+00:00

Problem Description

• Please enable the preview feature AOAI_AUDIO_AND_VISION_PREVIEW on my subscription so I can deploy the GPT-4o audio/vision models.  

• Subscription ID: a80ada5a-d644-4792-940d-089851129f1b  

• Azure OpenAI resource: ai-phone-openai-se (Sweden Central)  

• Business impact: development blocked – we are prototyping a duplex phone assistant (Vonage ↔ GPT-4o real-time audio).  

• Attempted to deploy gpt-4o-mini-realtime-preview, received error .  

• E-mailed csgate@microsoft.com on 22 Jun 2025 (no reply). Requesting support team to allow-list this subscription.

Thanks!  

Kevin

Azure OpenAI Service
Azure OpenAI Service
An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.
4,106 questions
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Accepted answer
  1. Manas Mohanty 6,115 Reputation points Microsoft External Staff Moderator
    2025-06-30T05:46:16.4666667+00:00

    Hi K R

    Gpt4o audio preview models do not seem to be Gated.

    Please check the region availability for different deployment type (East Us2 and Sweden Central for Audio preview models in Global Standard)

    You can use Global standard deployment for Audio preview and other GPT 4o models.

    User's image

    Please check model deployment availability with respect to different deployment (global standard, Standard, Global batch etc.) here on below page.

    https://learn.microsoft.com/en-us/azure/ai-services/openai/concepts/models?tabs=global-standard%2Cstandard-audio#models-by-deployment-type

    You can always create support quota ticket or submit details on quota increase form as Chris suggested.

    Thank you.


1 additional answer

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  1. Chris Le 85 Reputation points Independent Advisor
    2025-06-26T07:27:51.1433333+00:00

    Hi K R,

    Thank you for contacting Q&A Forum. I would like to provide my findings and proposed solution:

    To proceed, please review the following recommendations:

    Verify Regional Availability GPT-4o audio and vision models are currently supported only in select regions. Please ensure that Sweden Central supports the specific model variant you are attempting to deploy. You can find the most up-to-date regional availability here: Azure OpenAI – Model and Region Availability

    Submit a Quota Request If your subscription is already eligible but you're encountering deployment errors, you may need to request the appropriate quota for audio or vision model SKUs. Instructions are available here: Requesting Quota Increases – Azure OpenAI

    Escalate via Support Ticket If you have not received a response to your outreach to csgate@microsoft.com, we recommend opening a support quota ticket through the Azure Portal. This will allow the support team to directly review your subscription and assist with allow-listing or quota assignment as needed.

    Please feel free to follow up if you need guidance preparing the quota request or support ticket.

    Kindly let me know if this work for you and please let me know if you have any further questions.

    If I have answered your question, please accept this answer as a token of appreciation and don't forget to give a thumbs up for "Was it helpful"!

    Best regards,

    Chris


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