I am getting locked out or some word documents--"Grant permission"

Question

I am getting locked out or some word documents--"Grant permission"

Answer 1

Dear @Sherrie MV, 

Thank you for reaching out Q&A Forum.  

According to your information, "Grant Permission" message in Word will appears when your account does not have the right permissions to open or edit documents.  

• If the document was shared with you, kindly contact the owner to review the permission. 
• You can also check your access level in the Microsoft 365 Word app: File > Info   

• For Word on web: Click the box next to Share > Open. You can request the owner to grant you edit access.  

 

To better assist, could you please take a screenshot of the error message? It would be very helpful in identifying the issue more precisely. 

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Answer 2

Ask the sender to send documents without restrictions.

Answer 3

Are the affected documents saved on your hard drive? Or are they being shared with you over OneDrive or SharePoint?