I am not able to see PL300 certification in my credential

Question

I am not able to see PL300 certification in my credential,I have cleared exam on 27th June 2025

Answer 1

Hi @Asrafi Sonia

Thank you so much for reaching out. It’s completely understandable to be concerned when your hard-earned certification doesn’t appear as expected, especially after successfully passing the PL-300 exam on June 27th. I can imagine how frustrating that must feel, and I truly appreciate you taking the time to bring it up. 

As part of the Microsoft 365 support team, I'm not directly equipped to make changes to certification profiles, but I'm happy to point you to the right support channels to get this resolved. 

For certification visibility or profile-related issues, the best place to start is the Microsoft Certification Support Forums. Microsoft moderators there can review your case and assist you directly. 

You can post your question directly in the Profile / MCID Assistance Forum: Results in Microsoft Credentials - Training, Certification, and Program Support 

Just click Get Started or Ask a new question and describe what you're seeing. They'll be able to assist you directly. 

If you suspect the issue may be related to the exam delivery process, or if you'd like to confirm your score report directly, you can reach out to Pearson VUE, Microsoft’s official exam provider: 

Pearson VUE – Customer Service 

Pearson VUE – Live Chat with Support 

I truly hope this helps you resolve the issue as soon as possible and get your well-deserved PL-300 certification visible very soon. Please don't hesitate to reach out if you have any other questions or need further assistance. 

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